McAfee
Ripoff Denied rebate when ALL requirements were fully met!

I purchased McAfee 8.0 Virus Scan at BestBuy after seeing their weekly ad. It offered a rebate on the product that essentially made the product free. ($49.99 price, minus mail-in $30 rebate $20 rebate) I diligently gathered ALL the documentation required in the offer and mailed it well before the deadline. I also bought McAfee personalfirewallplus 5.0 from Buy.com which also offered a $10 rebate. ALL documentation was also sent with that submission. I received three e-mails stating my rebate requests were received and being processed. A few weeks later on 10/22/04 I received three postcards telling me they were unable to honor my rebates for several reasons, (Missing e-mail address, missing receipt, missing purchase location, etc.) None of the stated reasons were true. All required documentation was sent in. It stated I could resubmit my request if I did so by 10/30/04 (eight days) which I plan to do. (I did photocopy all my documents beforehand). From what I've read from others I'm not holding my breath. I plan on exploring mail fraud charges if I am not reimbursed.

Company: McAfee
Country: USA
State: California
City: Santa Clara
Address: 3965 Freedom Circle
Phone: 9729638000

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