CellZum
Ericsson IPX $9.99 Subscription: CellZum Concierge Subscription false charges, cell phone, text message rip off

I received a text on my cell phone stating that a subscription (CellZum) that I had never heard of was being continued for the next month for $9.99. I have never bought anything by text. I called the company and got the same story reported by others on this site&that I had been randomly chosen (I suppose randomly charged would be a better word) and (very nicely and politely by the customer service woman) all I had to do to stop the subscription is to text STOP (all caps) to stop my "subscription." That still did not account for the $9.99 charged for the previous month. I demanded that it be refunded. She said that they refund only by check and I should be receiving a check in 10 days. I will believe it when I see it.interestingly, re: random selection—my daughter got the exact same email. Call CellZum, not your provider.

I am angry at yet another time sap with yet another company (though I suspect it is not a company). The woman could not really tell me what the company did&something about travel (like booking reservations!) and cable channels (I do not have a TV)... Vague, vague.

Company: CellZum
Country: USA
Site: cellzum.com

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