Groupon-tortenshop
Orde

Miscellaneous

An absolute joke this tortenshop! Marion the owner is rude and unprofessional and should never run a business. Although I placed an order 3 weeks in advance to make sure I have a cake for my daughters party it was only 2 days before an arranged pick up that I found out it can not be picked up. And I wouldn't even know about it if I didn't call 2 days beforehand to confirm!
I was greeted with arrogance and unprofessionalism. I told her Im disappointed and feel let down at the last minute but Marion never offered an apology and put the phone down on me before I could even ask for a refund! Appalling business that should be closed down!


Company: Groupon-tortenshop
Country: USA
  <     >  

RELATED COMPLAINTS

Groupon-tortenshop
Tortenshop cake orde

Groupon-tortenshop
Black Forest Gateau

Groupon
Refund Within Seven Days Initially Refused by Customer Service Rep

Groupon
Spa voucher unusable on valid date, refund not returned

Groupon
Eversmoke E-Cig Order Never Arrived After 6 Weeks

Groupon Goods
TV Arrived Broken After Three Weeks, Only $10 Offered

Groupon
Merchant Refused Expired Voucher and Only Credit Offered

Groupon
Salon Went Out of Business and Refund Was Refused

Groupon.com
Told to Cancel PayPal Dispute for Instant Refund That Never Came