Sears
Third-Party Vendor Refused Return After Dispute Over 30 Days

Think twice about Sears. Ordered from Sears which when returned product to store, we were told it was a third party vendor. Called third party vendor, and wouldn't take it back. They said it was received 8-29-12 and we called Unbeatable.com (Sears third party vendor) on 9/24 and they said it was passed 30 days. The person talked to was Glen and they just kept saying it was past the time when pointed out it wasn't past 30 days. I'm stuck with the product after calling Sears customer service and talking to the case supervisor, Maria. Sears are changing by using third party vendors... Be careful ordering from Sears for the holidays. I've made a formal complaint with the Attorney General.

Company: Sears
Country: USA

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