Healthier Balance, LLC
Consumer Report
- 10-01-2012
- 22
I ordered Lipo Slim and Natural Cleanse on 9/9 and was charged the trail cost ($4.95) on 9/11. I received the products on 9/13. I began taking the pills on 9/14. No instructions/pamphlets came with the product, just a packing slip. This was a 14 day trial offer. I assumed I had until at least 9/26 to reject the offer. I did not read the terms and conditions as well as I should have. It clearly states that the 14 day trail begins on the purchase date. I think this is unfair and misleading, plus the product did not work. I called and had to talk to no less than 4 people within 2 hours to discuss my refund. They refused to refund the full value of the pills. I had to settle on a 50% refund. The service department was polite but unconcerned with my plight. I believe their marketing is mislead at best bordering on consumer fraud and I wanted a full refund for a product that does not work.
Company: Healthier Balance, LLC
Country: USA
State: Arizona
City: Phoenix
ZIP: 85046-0371
Address: PO Box 31976
Phone: 8882416463
Site: healthierbalance.com