Home Monitoring Service
Failure to Cancel contract and customer service

Miscellaneous

I've had numerous issues with the support at Monitronics then when I came across another organization who had been prepared to purchase my termination charge about the rest of my present agreement, I leaped through the top! I delivered Monitronics a notice eliminating my support after which told them on two individual telephone calls the additional organization required the ultimate statement. Which was in May, this really is today nearly Sept and Monitronics has nevertheless declined to stop our agreement! Along with that, the 2nd individual I talked also explained that I'd been cheated from the new organization (who I named and asked into my house, individually). After I stated that was with Monitronics simply because they turned up on my doorstep oneday promoting door-to-door he explained that I had been laying since he organization "never does that" and that I should be silly. I hungup on him. Today, when people within the top administration phone, they blame me for that support not being ended since I'd the audacity to hold on somebody who was attempting to "assist" me! The corporation is terrible and really should NEVER be properly used by anybody.


Company: Home Monitoring Service
Country: USA
State: Texas
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