Bella Clea
Consumer Report
- 08-24-2012
- 37
I ordered the free sample online and my checking account was debited for $1.03 and $3.87. Then 12 days later my account was debited $78.41. I tried to cancel on their website thru the "easy cancel" button and put all my information in just to have it say it couldn't locate my account, I then tried calling the customer service that is suppose to be open 24 hours a day 7 days a week, according to their website, but I got a recording that said customer service is closed. I finally reached someone today, and he was very rude! Basically told me that they sent 2 products in the box and 1 was for the free sample and the other was for the $78.41. I told them I had been trying to cancel before my time was up and they didn't care and argued that customer service is always open and that I can cancel online even though I tried several times and all he kept saying was "well I'm advising that... And basically the run around. I had to get a new CC# so they cant take anymore money. I hope someone finds a way to stop these scammers and get our money refunded back!!
Company: Bella Clea
Country: USA
State: Colorado
City: Westminster
ZIP: 80021
Address: 10955 Westmoor Drive
Phone: 8007300042
Site: bellaclear.com