PayPal and eBay
Account Removed After Many Returns of Fake Pre-1600 Arrowheads

PayPal clearly stated that if I purchased anything on eBay using PayPal, which I did, I had the right to return it anytime within 45 days and receive a total refund, for any reason. eBay has strict guidelines about categories of items for sale on its site. I always bought under the site heading of Pre 1600, which means that all items in that category must be made before A.D. 1600. I purchased from Eric Freedman 5-7 arrowheads under the heading of Pre 1600 for about 270.00. I do not have exact details because they deleted all the personal information I had with my eBay account. I had always received a refund when I returned an item and used the system they supplied, many, many times. eBay is abundant with fakes. The only system they offer the consumer is a refund. I had used the system they provided many times. I went to return this item or items, and they said no because the seller said he did not know whether they were authentic or not. I know authenticity and use it to my advantage.

I contacted PayPal, and they refused a refund, saying it was an eBay decision. I reminded them of their policy, and they again said it was an eBay decision. About 3 days later, I had my account removed from eBay. I had no warnings at all, and the reason they gave me was very vague. They said I abused their system. I only used the system they give for a refund.

I reminded them that it was the sellers who sold the fakes. They replied that I hurt the sellers when I filed a dispute or claim against them. The sellers would stand steadfast in not giving a refund, yet they allowed me to file the disputes for a refund. They have absolutely no consumer protection in allowing their sellers to sell reproductions, and it is buyer beware when you purchase under Pre 1600. Dishonest sellers and fake certificates of authenticity abound in this category. There are some good sellers, but there are a lot of dishonest sellers who prey on the unknowledgeable public. I have seen sellers sell nothing but reproductions, making eBay thousands of dollars in fees. I returned all reproductions I received, and when I did, they deleted my account and did not allow me to buy anymore. The last time I did it cost me about $270.00, which is approximate. They gave me no warning and refused to give me any exact information concerning the number of times I was or was not allowed to return an item.

My wife got an eBay account to buy on, and she used my old PayPal account, which they said was allowable. After she returned so many items for refunds because they were fake, they deleted her account. eBay is booting people off when they return items and only keeping the gullible buyers so they can make their money. When a person makes too many returns, they delete their account and make up reasons. They verbally told my wife that one of the reasons was that she used abusive language. This is not true. eBay wants its bread buttered on both sides and knows how to manipulate the buying public to get it. I told them that if the sellers did not sell fakes, there would be no problem. They told me it was my fault because I made too many returns. The last transaction with Eric Freedman cost me about $270.00 and my eBay status. They gave me no warnings and gave me no exact number of returns I could make. eBay is running a monopoly and works the rules in its favor for profits. In conversations, they continuously twisted the facts in their favor, making us the bad guy. They delete people at their discretion. It is the sellers, not the buyers, who cause problems. However, when a buyer knows the difference between good and bad and returns the bad, they are gotten rid of, because eBay can't make money without sellers.

Just recently, a person by the name of Gilbert Cooper took them to court and caught them in a big lie. He received a lifetime of hassle-free eBay selling along with monetary damages which eBay caused. This happened about 2-3 years ago, I believe. It was on the same order as this, but he was a seller who was attacked by a certain group called the A.A.C.A. They worked for eBay, saying they could recognize fakes, and they unfairly picked on Mr. Cooper. I have years of professional experience in the field of Pre 1600. My income has been greatly affected by this unfair attack on my ability to just exercise their rules and regulations.

After my expulsion, they changed some of the rules, as did PayPal. I paid almost 99% of purchases I made; however, at times I was made to wait more than 10 days for a refund. I gave feedback fairly, although at times I did leave negative feedback when deserved. My wife never left negative feedback, but eBay accused her of that in the phone conversation she had with them, along with accusing her of using abusive language. I never in my life had heard such twisted statements as they made to validate my removal and my wife's. Like I stated, they have a monopoly and know it, and do everything to continue to manipulate the buying public in their favor for their profits.

Just recently eBay bought PayPal, and now it is against eBay rules to pay for an item with anything but PayPal. I can't tell you the amount of fees paid to PayPal, but when an item is returned, those fees are refunded too. Which is why they do all in their power to get rid of users who return items. Almost 35-40% of items sold in Pre 1600 collectables are fake reproductions.

Company: PayPal and eBay
Country: USA
State: California
City: San Jose
ZIP: 95125-5905
Address: 2105 Hamilton Ave
Phone: 4083767400
Site: ebay.com

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