Charter Communications
Beware buyers: false advertisement and price quotes internet

Company is using fraudulent "Bait and Switch" tactics to lure customers to purchase their products. These people advertise that their "bundles" start at $29.99 for their "select" product and increase by $20.00 dollars with each pkge increase: "silver pkge" and then "Gold pkge". However when you decide to purchase the price changes to much higher; their excuse: according to "customer service"; these prices are for each individual service: i.E. $29.99 for cable; $29.99 for internet; and $29.99 for phone with an additional $20.00 increase with each pkge. When I confronted the issue with the so called customer service rep he became verbally hostile and refused to explain why they were not honoring what their website advertised.

Beware everyone: this is both fraudulent advertisement meant to deceive the customer; and also can be extremely devastating to customers who are elderly or on fixed incomes as once they get you to sign the paperwork without being provided honest explainations for charges; they can really stick it to you. Beware! Beware! Beware!

Company: Charter Communications
Country: USA
Phone: 18884382427
Site: charter.com

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