Choice Hotels Comfort Inn
Consumer Report

I made reservations with this company for a 2 night stay in Livingston Alabama. Unfortunately my husband became ill, so I was forced to cancel my vacation. I called numerous agents who advised me to go online to cancel my reservations with the confirmation number. When I went online to find the confirmation number, there was no reservation on file. Frustrated and upset, I called customer service again and they responded that there were no reservations online under my name. I assumed I was in the clear, but of course when I received my credit card statement I was charged $200.00 for rooms that were not occupied. I am on a fixed income and I did not expect this ridiculous charge on my account. I feel as though I was taken advantage of by a company that I book rooms with on a majority of my vacations with.

Company: Choice Hotels Comfort Inn
Country: USA
State: Maryland
City: Silver Spring
ZIP: 20901
Address: 10750 Columbia Pike
Phone: 8774246423, 3015925000
Site: choicehotels.com

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