Ace
Consumer Report

Purchased an Acer Aspire laptop through QVC.com. The computer was slow with constant error messages. Called the seller and was advised to contact the company. Who advised me that I need to purchase a technical support package, which I declined. Computer finally crashed, I downloaded windows 8 thinking it would be a better operating system. Apparently it wasn't compatible with Acer. Tried reinstalling windows 7 but the code on the PC was invalid. Contacted Acer and was advised that Windows 7 that came with the PC is only a trial version and I would need to purchase a new CD. Called Acer for a recovery CD, after speaking to another company on policies and they tried selling me the same Tech Support package for either $99.99 or $149.99 for them to even transfer me to tech support. After contacting them 5 times I decided to junk the pc. Waste of effort and time

Company: Ace
Country: USA
State: Texas
City: Temple
ZIP: 76504
Address: 1394 Eberhardt Rd
Phone: 8008162237, 4085337700
Site: acer.com

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