Open Road BMW
Consumer Report

On November 4 I, m purchased car from Open Road BMW Edison NJ GT 550I, car was demo model with 2100 miles. A front tires had a damage and a dealer agree to
replaced all 4 tires, in a few days they call to pick up a car. I, m went pick up a car and took
for road test, car was driving very ruff, left a car at again. After few days car was ready,
and driving again, it was much better but still a problem, they took car again for service,
calling me next day and telling the wheel (rim) has bended and they going to fix. After few
days again i, m pick up a car still the same problem. I took a car and went to an other BMW
dealer JMK in Springfield, they check a car out and telling me one of new tires are a defective and and has to be change and also they a statement: the all 4 wheels not belong to my car, they was replaced (wrong size). A car was sold to me as a sport package, 4200.00 add cost. All this time I, m driving loaners cars and paying for 550i GT.
Some time in march finally they call me and agreed to change wheels and tires on
a original one, instead I got not sport package and all set of wheels wrong again size. After I, m complained about this they told me they not going to do any think also.

Company: Open Road BMW
Country: USA
State: New Jersey
City: Edison
ZIP: 08817
Address: 731 Route 1
Phone: 7329854575
Site: openroadbmw.com

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