AirBNB
Consumer Report
- 06-13-2012
- 25
Cancellation was requested within half a day of booking, but not a penny was refunded. The cancellation process through the Airbnb website, did not alert me of no refund. There was no information on screen about total loss. I had to cancel the booking under special circumstances, to stay with my wife at the hospital. I provided the details through the website. But there was no further response. Once the money is drawn, I was trapped. Extremely unethical practice by airbnb.
Company: AirBNB
Country: USA
State: California
City: San Francisco
ZIP: 94103-5233
Address: 99 Rhode Island St Fl 2
Phone: 4158005959
Site: airbnb.com