FragranceX.com
Consumer Report

When I recieved a mail from FragranceX.com stating that my order was on Hold and I need to call them to fix the issue, I called. This lady named "Sam" picks up the phone and speaks with utmost arrogance. This was the worst customer service I have ever had to interact with. When I told her the billing address was correct she would not listen to me and she just cancelled my order without even asking to me... When I asked to talk to her manager, She says I am my Manager. I am not sure if posting this complaint will help teach her a lesson, but I sure hope some one does...
Call was placed tuesday morning 10:00 a. M est from canada

Company: FragranceX.com
Country: USA
State: New York
City: New York
ZIP: 10016
Address: 415 East 37th Street Suite 43D
Phone: 7184826970, 8888979132
Site: fragrancex.com

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