Legal Loan Review aka Legal Loan Group
SCAM/FRAUD - Legal Loan Review submitted my HAMP loan application to my current mortgage holder, even though I was told they would submit to an independent 3rd party Banker. Also I did not qualify for the HAMP program, but LLR didn't tell me that. I

Legal Loan Review, aka Legal Loan Group, told me in print that they could get me an $80,000 principle reduction (from $291K to $203K) and a new interest rate of 2% instead of my current rate of 4.25% on my current mortgage, based on the 2009 Home Owner Affordability and Stability Plan) HAMP loan. When I made the comment to the Legal Loan Review customer service/Sales representative (Verna Vollmer) that there would be no incentive for my current mortgage holder/banker PHH Inc) to approve the loan, she told me that a 3rd party/Banker would administer the loan, and that LLR would process/handle my loan application. Legal Loan Review (LLR) submitted my loan application to my current Mortgage holder PHH Mortgage counter to what I was told. LLR kept telling me I was approved for the loan, and it was being processed by PHH mortgage. Luis Casillas at LLR was my contact/representative throughout the process. When I contacted PHH Mortgage, in late January I was told I did not qualify for the HAMP program.in May Sherry Jones, a supervisor at LLR, contacted me and we talked about a refund, after she heard my story. I explained to Sherry that I was told LLR would not submit the loan application to my current mortgage holder, Sherry actually made the comment that "There would be no incentive on the part of PHH Mortgage to approve the HAMP loan with a mortgage in good standing". I told Sherry that is exactly what I told Verna Follmer. Sherry Jones has not returned my phone calls since then!

Company: Legal Loan Review aka Legal Loan Group
Country: USA

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