Quicken Loans
Loan Denied and $500 Deposit Kept After Refinance Promise
- 02-02-2012
- 105
Quicken Loans ripoff my $500 deposit and denied my loan. Loan Application was filed on 10-20. Loan# 3304282244 Loan amount $397,000. Sales Rep: Sundance Brennan Hawaii Branch Manager President's Club Banker Direct: (480) 346-0859 Toll Free: (800) 226-6308 x60859 Quicken Loans' representative Sundance Brennan told me I qualified for refinance to lower my current mortgage.
My credit score over 780. My existing mortgage was 4 year ago, interested rate was 6.75%. My mortgage had never paid late. My home equity over 45%. My existing loan balance was $397,000
They told me that I was approved for refinance. They told me I can lower my interest to 5%. Every things was communicated on the phone, computer internet, and email. They charged me $500 up front to start the application. They told me this is a loan deposit, it will go toward closing cost. They never told me this a none refundable deposit.
Company: Quicken Loans
Country: USA
Address: 75-5722 Kuakini Highway, Suite 104A, Kailua Kona
Phone: 4803460859
Site: quickenloans.com