Love Shoes Mall
Consumer Report
- 05-24-2012
- 14
I had the same experience as everyone else.
I orders 2 pair of shoes. Neve saw the shoes, but got a shower cap from China.
I submited a claim to PayPal and got an automated response stating that the claim was found in my favor but I have to ship my item back to the vendor with a tracking number. I called PayPal, explained the situation and they immediately refunded my money. I was surprised to be honest. I was prepared to an unpleasant conversation. They were very gracious and apologetic. I got an email confirming the refund withing 2 minutes.
I would suggest calling paypal. Not taking the automated response at face value. I am glad I got my money back. Not sure however that I will use paypal again. Will definitely not ever buy something off a site that only has Paypal as a payment option. It was a red flag that I ignored because I really wanted a pair of shoes.
Company: Love Shoes Mall
Country: USA
State: Illinois
City: Mount Prospect
ZIP: 60056
Address: 1603 E. Dogwood Ln
Phone: 3303013833
Site: loveshoesmall.com