Western union
Less money received of what i send

This is mess up! When i send money to the Philippines for example $100. When my mom picked up the money to the western union branch in the Philippines she get less than than the money i send. Due to there's another charges which is not supposed to happen. I used different courier to send money to my family like bank of America and RCBC etc. What ever amount i send is the same amount my family received but not western union.

Western union promise that what ever amount you send is the same amount you will received. But in my case is totally different and the worse thing is that its been more than 3years that my family received less than of what i send due to my family never told me about it and i didnt ask my family due to before i send the money i ask if they will received same amount of money and they say yes!
I even told my mom to try another branch of western union and she told me she went to all branches of western union and the same thing, they'll charge you some extra service fee which is not supposed to happen.

Try to call the western union customer service and ask about sending money is the same amount they will received and they'll say yes! No additional charges!

What a ripoff

Sorry bout my grammar.

Company: Western union
Country: USA
Site: westernunion.com

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