Riot Games
Account Stolen and no Support Provided

Between the day 26-03 and the day 27-03, a unknown hacker, entered in my account and stole my informations, one of them was the league of legends account, with all the champions a lot of skins, runes, my main account (this is my second account usually for test champions), the thing is that i contacted the support of league of legends, with all the information and a lot more...

Username (Log-In): emulovSummoner name (In-game name): elfenleidServer (NA, EU West, and EU Nordic East): EU WESTOther e-mail addresses you might have used to register the account:... Location you registered the account (City, Country): Portugal, aveiroCreation date of the account: xxxxxIf you have purchased RP, any transaction ID's you would have received in our confirmation e-mails: I put here the bank ticket everything with the day the amount of moneyThe IP address used the last time you connected to League of Legends (http://whatismyip.com/):* and my ip adress of home where i usually play

This one with all the fields, and more, my ID scanned, the bill info's that i used to pay all RP, my date of birthday, the persons i play the most, my number of phone, all the things i can gave and a few more...

I spent in the account almost 400€ since the registration, and when i receive the answer of the RIOT SUPPORT was like this,

Ticket #1716633: Account stolenYour request (#1716633) has been closed. If you feel your request is not solved, any comment or reply will reopen the request.

To review, comment, or reply to the request, follow the link below:

Http://support. Leagueoflegends.com/tickets/1716633

Crower, Mar 28 08:59 (PDT): Hello Vnrs90,

I am sorry to inform you that the information you have provided me with does not allow me to safely confirm the ownership of this account. At this stage I welcome you to provide me with any piece of information you believe may help me in this process.

I am deeply sorry for any inconvenience this is causing you and I hope you can appreciate our efforts in preventing potential account theft. I remain at your service and if you happen to have more information at hand do not hesitate to let me know.

CrowerPlayer Support Specialist / Riot Games

An email previous generated, they don't even answer with the things i need to say that the account is really mine, i don't know what i can give more, but if they suggest i can give...

Company: Riot Games
Country: USA
Address: Internet Internet
Site: leagueoflegends.com

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