Experian CreditReport
Refunded Only One Month of $19.99 Charges
- 03-03-2012
- 7
I signed up for a "free credit check" so I could complete a job application. A month later I noticed a charge from Experian for $19.99 on my bank statement and called to have my account deleted.
I noticed the charge again the next month and called customer service again. They had no record of my original call and after arguing about the charges, the representative said that he could only refund 1 month's charge of 19.99. I am still out $19.99 for the previous month but cannot be refunded because it was an 'authorized charge'.
Somehow I find it difficult to believe I authorized a charge for a FREE credit check.
Company: Experian CreditReport
Country: USA
State: California
City: Costa Mesa
ZIP: 92626
Address: 475 Anton Blvd. Bldg D
Phone: 7148307000, 8883973742
Site: experian.com