My Payday Builder.com
Consumer Report

I discovered a $30. Charge debited to my checking account. I was an external withdrawal by Paytrix / Corporat - E-transact L M ENTERPRISES - MY PAYDAY - HELPDESK 562-508-4886 4586820. Called that number and they referred me to 866-922-9524. I called them to find out exactly what this was for. They said that they were a company that found loans for you. I said that I had never signed up for this service. I was told that my account would be cancelled and that I would receive a refund. It has now been 10 days and no refund. I called again today and spoke to at least 5 people including 2 "supervisors". I requested to speak to someone in the US. I was told that they couldn't guarantee that, and would put me back in the queue.

Each person I spoke with gave me the same story. "I see that on 2/17 your account was cancelled, and a refund request was submitted." No one could tell me how long it would take to actually refund the money. They had no way to connect me to a refund department. I was told by one rep that I could not have access to any "backroom" (her term) numbers. They said there was no refund department that I could speak with. I was repeatedly told that 1) Note would be made in my account record. 2) I should send and email to support@mypaydaybuilder.com. 3) I should send a fax.

Every excuse in the book was made. One rep told me that she would file and incident report that would get immediate action. When I asked who would see this report, she said it would be her supervisor. I told her that I had just spoken to her supervisor and one supposedly another level up. That had no effect.

They are obviously using a script, or have been trained to give the same answers for each person used the exact same wording in response to my questions.

So basically they tell you that the request for a refund has been made. What they are not saying is that you will ever get your money back.

Still no immediate response from my email. This company is scamming people.

Company: My Payday Builder.com
Country: USA
State: Florida
City: Palm Harbor
ZIP: 34685-3142
Address: 36181 E Lake Rd Ste 211
Phone: 8669229524
Site: mypaydaybuilder.com

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