Valley Environmental Resources Inc
Consumer Report

I purchased a water softener from Valley Environmental Resources Inc. 9299 w. Olive Avenue #112, Peoria, AZ 85345 Phone: (623) 937-4423. It has not worked properly from the day they installed it. I have called and complained on several occasions and have received the run around each time. For the price I paid for the item I purchased, which was almost $6100 I thought I would get good service. I did not and have not. I have been treated rudely by at least two employees of the company. When I called right after purchasing the items from them with a complaint I was met with stiff resistance and bad attitudes. The service tech had me so upset I actually yelled at him on the phone because of his rude combative attitude. I was threatened with steep fees for coming to my house to check out the item I had just purchased to see if it had a problem. I was told to read the manual and fix it myself on more than one occasion. The last time I talked to an employee I expressed my disappointment with the fact that the softener never worked correctly. She did not even bother to say anything like, “I am sorry you are having problems”. When I explained that I would file a complaint with the BBB the only thing she had to say was, OK. I am so unhappy with the water softener I purchased from this company and even more unhappy with the lack of service provided and the rude attitudes when dealing with employees there.

Company: Valley Environmental Resources Inc
Country: USA
State: Arizona
City: Peoria
ZIP: 85345
Address: 9299 W. Olive Ave, Suite # 112
Phone: 6239374423
Site: veresources.com

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