Hannspree USA
Consumer Report
- 02-09-2012
- 8
Bought this tv Hannspree (sc24lmubu4fr) on 12/31 from Tigerdirect, received it 01/06. Set it up, ran it briefly and over the next month ran it about 4 hours. Then dead. First customer "service" told me to ship at my expense, after my squawking they offered "reduced price shipping." On, 2/7, a free shipping label was approved. Six outgoing emails, three incoming emails, three calls to the outsourced call center and still waiting for a shipping label. 2/8 call center said label within 24 hours. 2/9 callcenter for sure today. Missed again! Flat refusal to put me in touch with US support.
Company: Hannspree USA
Country: USA
State: California
City: Irvine
ZIP: 92606
Address: 14450 Myford Road, Suite 100
Phone: 7147272727
Site: hannspree.com