Ivory White
Consumer Report
- 01-20-2012
- 29
On 10/05 I ordered a free 1 week trial of Ivory white teeth whitening system which was suppose to of cost $1.03. No other costs.
Then they charged my checking account 3.87 for shipping which was not mentioned in the terms.
I received the package of the free trial plus they put in a month supply which also was not mentioned. I received that package on 10/07.
Then before the trial was even up they charged my checking account for $78.41 on 10/11.
I did not open any packages so I sent for an official RMA to return the package and get a refund for $78.41.
Their reply to me was that I ordered a 8 day Trial and that all orders are shipped automatically. And that Trial period ended on 10/09.
All of this does not add up and they intentionally stole out of my checking account.
Their terms and conditions changed 3 times when i was corresponding to them. And they sent 3 different ones to me but none of them read the same as the one I printed out when I ordered that free trial. PLEASE HELP ME GET MY MONEY BACK!!!
Sincerely, Robin Shuman (Personal Information Removed)
Company: Ivory White
Country: USA
State: Colorado
City: Boulder
ZIP: 80301-3334
Address: 6205 Lookout Rd, Ste D
Phone: 8009644593
Site: ivorywhite.com