Extra Space Storage
Exorbitant Cleaning Fees After Moving Out
- 01-19-2012
- 21
I recently terminated a contract with Extra Space Storage, as I was moving out of town. After I packed up the truck, I went to the office to inform the staff my unit was empty, but the office was empty and locked. After waiting for 30 minutes, I left. Now I am receiving calls from an attorney's office stating that I now owe over $200 in cleaning fees. C'mon now. My unit was the second smallest one they had, and the only thing that may have been left in there is one or two clothes hangers. This is like highway robbery. These fallacious fees should be illegal. I should have taken a picture of the unit when I left, to show how Extra Space Storage is engaging in possibly unfair business practices. If anyone is thinking about renting a unit from them, I suggest you read the fine print, because they won't tell you until you "owe".
Company: Extra Space Storage
Country: USA