Exxon Gas I10 & Wilcrest Houston TX
Exxon retail wilcrest & i10 houston tx rip off overcharged on my visa gift card $54

CHARGED ME $74 for $20 of gas that I paid for on my VISA GIFT CARD on Friday December 30. I put gas in my car on the way to work. I called the store and confronted them and was told by an employee that I have to bring in my receipt and prove that I only purchased $20. I said I want the manager and then she yelled at me stating in gheto language that she told the manager what I said and that I have to bring in my receipt and prove it and they would take a look.

I said you have receipts of the date, time, pump, and amount and that you are committing fraud and that I would report you to corporate. She hung up on me. I notified Exxon Corp. I then called mygiftcards CS number and was told that Exxon does this all the time. She said they get calls about this all the time. She suggested I wait a few days and see if the station corrects the charge. She stated that if I had gone into the station and had them print me a receipt it would have been the correct charge.

She said this is the way they do things. I am going to wait a few days and see what happens. This is a problem, as I needed the rest of the money on that card for groceries. If this does get resolved, it needs to stay up. It is a rip off to anyone. I purchased gas a few times from Chevron on this same card and it was at the pump and for exactly what I purchased. It is unacceptable to be treated this way and for a retail gas station to hold my money. I will never buy gas from Exxon again.

Company: Exxon Gas I10 & Wilcrest Houston TX
Country: USA
State: Texas
City: Houston
Address: 11035 Katy Freeway
Phone: 7134672315

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