Sephora
Left upset

I shop at Sephora for all my makeup face wash and nail polish, and yesterday i left extremely confused and upset, i've been using the same foundation and build able coverage since this store location at polo park Winnipeg opened. When i went in i went straight to a sales associate and asked if she could show me where the product i wanted was, (i even had the old containers). They didn't carry it anymore which sucks but is understandable. When she tried to show me something else, the colors were totally different and when i asked her if this was the same she said "i think so, its the same numbers, here does this one look any closer?" as if i should know, im pretty makeup illiterate. I rely on them to tell me, so next i needed my concealer and instead of the kind i put on with a brush she tried to give me a stick, and that would have been fine except she didn't know if it would match my skin so she rubbed it on her hand and asked me... Next i asked her if it would clog my pores bad because i break out and that's pretty counter productive, and she said again "oh im not sure, but i doubt it would". So finally i just put the stuff down and walked out.

Company: Sephora
Country: USA

  <     >