Frame Fixers
Frame Wreckers

I had a nice pair of 60s vintage American Optical pilot, 12k white gold filled sunglasses. They needed one weld on the top bar above the bridge. August assured me it was an easy fix and that he could do it in a day and send it out the next day. At least 2 1/2 weeks later I received them (after invalid tracking, numerous phone calls, etc). Open the box, one of the temples drops off!

Then I look at the frames themselves and my heart sinks. Totally lopsided. They also managed to break the weld on the other side of the bar.in the process of the wreck, they not only bend the bar but manage to shift it 2 mm to one side, rotate one of the lenses very noticeably and create gaps between the lens and the frame so the lenses are popping out near the point of the welds. Nice glasses reduced to nothing. Bogus excuses, no apologies and no compensation or even an offer for a refund. He only offered to make necessary adjustments, HA! Destroy them even more? Reported to the Better Business Bureau, we'll see what happens. I only wish I had seen this sight before all this went down. Sorry to all past and future Frame "Fixers" customers. Witness the work here: http://www.flickr.com/photos/so_ber/6532379057

Company: Frame Fixers
Country: USA
Address: 4736 Onondaga blvd Syracuse NY 13219
Phone: 3154916931
Site: framefixers.com

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