Toshiba Corp
Unwarranted Bios Password

In the past few years some models of Toshiba A105 laptops suddenly sprang upon the user a Bios Password request. This password was not set upon the system by the user but rather some element (PROM) located on the mother board. Toshiba customer support told me that time had expired on fixing this problem and that I could get machine repaired by sending it to them for examination. The price would be $135 if it could be simply fixed and $374 if it had to be benched repaired. I told customer support as a 40 year system technician I didn't realize time expired on problem they created or had solution for; nor did I wish to pay $374 as I could buy a new machine. Further, I would rather buy a new machine and post a You Tube video smashing the Toshiba as the problem solver. That's not right either but it would be customer satisfaction! I liked Toshiba products up to that point and had chosen them over others.

Company: Toshiba Corp
Country: USA
Address: 3589 Collection Center Dr Chicago IL 60693
Phone: 8775868584
Site: toshibadirect.com

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