Cyber Astro Ltd Gurgaon
Consumer Report

Received a call said to be from Microsoft reporting that there was virus problems with my computer which needed sorting out. I was asked to open a file that showed large number of 'warnings' and 'errors' which could be sorted if I agreed to pay for extended 'warranty'. Stupidly I did, they then proceeded to load a program - AVG 2012 - after which they started going through my whole system, as far as I could see, and I was connected to Mac Tyler who tried to fix my problem but no luck.
My computer works OK, but it is not faster, sometimes it's even slower. I have blocked the creditcard I used for payment, and asked the card owner to chase the amount. Have changed pin and password on card used. This comment was largely copied almost verbatim from another customer who had same problem. Also had a paypal amount taken out ($300) but we do not have a paypal account!!

Company: Cyber Astro Ltd Gurgaon
Country: USA

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