CenturyLink
Unordered $14.95 Monthly Charges and Confusing Rewards Points

My Husband Passed away on July15 Since that timeI have had to do our Bills. I noted on September 13 and again on this months bill October 13. Charges in the amount of $14.95 each time I phoned them today to remove these charges since we never ordered them in the first place I do not use any of the services that they provide. Then I was told that I had 1,400 dollars in rewards? From wha I dont know. I spoke to them this evening and found out the reward points are available on their website, verysmall amouts of" money"is deducted from charges that were advertised. This is not a proper way to do business. My name Is Astrid B. Wilhelm my phone # (Personal Information Removed). Please contact me ASAP, this is really taking advantage of older people and it is a good thing I checked the bills carefully. Thank you in advance

Company: CenturyLink
Country: USA
State: Louisiana
City: Baton Rouge
ZIP: 70808
Address: 2600 CitiPlace, Suite 4754
Phone: 8774362277, 8002014099, 8006726242, 8773860217, 9195547900
Site: centurylink.com

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