Wells Fargo
Closed Account Showed Negative Balance After Representative Instructions
- 10-03-2011
- 89
On July 13th I was called by their Customer Service people, his name was Richard that I need to do a hardclose which would close everything because my account had been compromised. The guy at the bank that I spoke to was James Tunah. He told me that everything would be closed after I left the account the account that was closed was at 0.
The next day he called me he said there was some more money in my account so he transferred again he said that night everything would be closed. Two days later the account shows negative. Mind you I went around to the people I wrote checks to and paid them again thinking that the closed account was closed. They had let a bunch things go through that I had paid again. I have talked to managers and nothing is being resolved. They are not even trying to help me. They said I withdrew cash which there was never any cash exchanged. Something is seriously going on her. James Tunah made an error and they should be correcting instead they are trying to punish me.
Company: Wells Fargo
Country: USA
Address: 420 Montgomery Street
Phone: 8662493302
Site: wellsfargo.com