Ethan Allen, Tustin, CA
Dining Table Horro

Miscellaneous

I recently purchased a Cherry dining table and followed their use guidelines.in July, a white mark on the finish appeared and tried to wipe it off with a damp cloth. The finish started to get worse. I called Ethan Allan and requested a copy of the warranty. 8 weeks later, have not received it. I continued to call, email in order to get it repaired. Finally, after 6 weeks, a tech comes to the house. He photographs it, says, can't fix it and says Katheryn will contact me. I wait 5 days, call her, only to have her tell me, sorry not covered. I request another copy of the warranty, still waiting.


Company: Ethan Allen, Tustin, CA
Country: USA
Address: Tustin CA
Site: ethanallen.com
  <     >  

RELATED COMPLAINTS

Ethan Allen
Dining table horro

Ethan Allen
Poor Quality and terrible customer service

Ethan Allen
New impressions dining table

Ethan Allen
Kept me waiting 4 months for a bench

Ethan Allen
Ripoff Three month old mattress with 3' high lump in the middle of king size bed, running from the foot of the bed to the head. Company claims mattress does not meet their criteria to be labelled "defective." Will not replace

Ethan Allen
Table top

Ethan Allen
Defective product

Ethan Allen
Stay away

Ashley Furniture
Table - kitchen table w/cherry finish

Steinhafels
Consumer Report