Home Depot
Horrible Customer Service

I made an appointment a week ago for Home Depot to come to my house to give me ideas on refinishing/updating the kitchen cabinets. Based on this appointment, I rescheduled my entire work week to accommodate this meeting. 10 minutes prior to the meeting, Home Depot in Florida (I live in Illinois) called and left a message stating no one would be coming. I called them back and explained the situation and they transferred me to their manager who said, "It looks like we didn't confirm with you yesterday and we always have to confirm before appointments." I informed her that was not fault and I needed someone to come anytime today (this was early in the morning) and she said no one was available for the entire day. I told her to take me off their lists and I would not be doing business with Home Depot and she said "Ok, have a nice day." RIDICULOUS. At least we know early never to work with them.

Company: Home Depot
Country: USA

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