BidRack
Consumer Report

Bid rack, gave me about 20 bids then, i placed a bid for 25 bids, they removed $10.62 from my account. I purchased 100 more bids, they took $60.00 from my account. They took another $240.00, without my permission, in 4 separate withdrawals of $60.00 each. If i would have given them the authorization to do this, i would have received at least 745 bids. I bid on an item, and when it came to seconds of finalizing the bidding, my computer would stop and none of my bids went through. This happened 7 times on the same item. When i was able to get through, the item was already sold. There wasn't anything wrong with my computer and it hasn't acted up since. When i inquired about all of these charges and the problems i had getting my bids through, i was told by an employee at bid rack that all charges are valid. I know the employee was wrong, i asked how many bids were left over out of 745 bids that i supposedly bought, there weren't anymore in my account. I didn't buy that many, i couldn't use that many in one sitting for a short period of time. That was the first and only time i used bid rack. After going to them twice about this, they offered me $80.00 in bids but, i want the money that was taken without my authorization. Bid rack sent me refund forms which i filled in and returned to them. They didn't do anything about it but was going to give me more bids. I don't want the bids i want the money returned.

Company: BidRack
Country: USA
State: Delaware
City: Wilmington
ZIP: 19808
Address: 2711 Centerville Road, Suite 400
Phone: 8002386195
Site: bidrack.com

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