Ford motor company
Rating below poo

My vehicle a Ford Mariner, needs a part that only Ford makes - the car is not operational without it.

Today for the first time in 10 months, I am able to get my car back, but this has been since May.

Every month since may I was pushed off by Ford then they push it off to another month and so May turned to June; June turns to July and so on... It's now March.

No one at Ford seems to care that I was without my vehicle which I needed for work. I have had to rent a car. The lease holder has required me to continue to pay the lease for a vehicle which was not operational added insurance on it as well. They also don't care about this situation either. The lease company has reported me to the credit agencies.

There is only a P.O. Box address to reach the CEO of Ford or someone that could hopefully help for re: remuneration for the nearly 1 year of pain and suffering and huge expenses I had to incur.

Kind Regards,

Lisanne

Company: Ford motor company
Country: USA

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