Tristar Products Inc
Montel Williams Healthmaster Promised refund, refused to issue check or credit to current address and banking information, crediting to closed bank and visa that no longer exist East Fairfield

This is a follow up to an earlier complaint with Tristar over the Chinese Made "Montel Williams Healthmaster" blender. I spent the last month (Aug) fighting with them to get a refund after receiving a 3rd unit that failed within days with the same problem.

Normally I would be happy, but they are refusing to issue a credit to my current Visa, only to the original from a bank in NE Georgia that was seized and closed by the FDIC. Although I can provide detailed verification of current and previous addresses, and the original paper invoice, they claim "Banking Laws" won't allow them to change the credit card information. Even when I sent the unit back to them for the refund and have delivery confirmation receipts to prove it.

To shorten the story, the defective product was delivered back to them on 8/1 and acknowledged by Tristar via email and UPS email and tracking/delivery confirmation.

Company: Tristar Products Inc
Country: USA
State: Nationwide
Address: 492 Route 46 East Fairfield, NJ 07004
Phone: 9735755400
Site: tristarproductsinc.com

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