Cable One
Cable One's Customer Service is Terrible

A number of times a year my Cable TV/Internet will go out and I struggle to get in contact with CableOne.

The phone book only has their local number and as you may guess when there's an outage that number rings busy. I even called the next city - just so I could get a toll free number and it was busy too.

So after 40 mins I gave up. About an hour later cable was restored so I visited the site to find the Toll Free number to place in my cell phone and you will not believe that the toll free number is not on their Customer Service page or Contact Page, even though they tell you to call them with suggestions like this:

"Simply call Cable ONE any time, save time by having your existing account information handy."

After digging I finally found the number:
24 Hour Customer Care: 877-692-2253 (877-MYCABLE)

Company: Cable One
Country: USA

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