GrabSwag.com
Consumer Report

Here is some emails I have sent trying to get resolution to my complaints with Grabswag. This guy claims to be the Chief Operating Officer of Grabswag. See the emails I sent to him. He also says shipping the items have been stalled due to potential "fradulent" bidding activities on my account. How could I bid "fradulently" when I set up a legitment account? They charged me $99 initially without my approval as well.

Michael Andrews
Chief Operating Officer, GrabSwag.com"
mike@nextowntech.com

Our request (#1635) has been received, and is being reviewed by our support staff.

To review the status of the request and add additional comments, follow the link below:
http://support. Grabswag.com/tickets/1635

Patrick Platz, Aug-04 08:19 (EDT):
Michael,

I now see on my Grabswag account that the items I won on auction are now
being credited for the amounts I paid. I appreciate that you are refunding
those monies, however I still want to know why you are not willing to ship
the items that I legitimately won on the auction.

I spent many hours bidding on items only to find out you will not ship them.
If that is the case, I want to be reimbursed fully for *all *the charges
including the extra bidding auctions I won, plus my initial sign up fees
which were also suspicious since I did not agree to buy the initial bids for
which I was charged.

Either you ship *all *the items I bid and won or reimburse me for *all* the
charges including my initial sign up fees.

I would appreciate an response immediately. I am still very dissapointed at
your poor business practices and SCAM like practice.

Patrick Platz

On Fri, Jul 29 at 1:28 PM, Patrick Platz (Personal Info Removed) wrote:

Michael,

I am stiill awaiting your results of your "investigation". I cannot
understand why there should be any delay in shipping the items I
purchased.

Patrick

On Mon, Jul 25 at 11:57 AM, Patrick Platz (Personal Info Removed) wrote:

Michael,

Ok, lets see what you can do. I have been promised on several occasions
that my wins would be shipped. I have purchased several items which include
an Acer conputer, a Kindle book, Microsoft word pogram, a Home Depot gift
card, and several other items which can be viewed in my account. It has been
over 6 weeks since I purchased some of the items. Should I actually get
receipt of these items, Should I actually get receipt of these items, I
would gladly post a note
on SCAM.com stating that your grabswag site is not a SCAM.

My Grabswag account ID is - patsbenz
Credit Card numbers ending - 0085
Patrick Platz

Michael wrote: "Hi Patrick,

It sounds like your wins happened during our beta period when we were
working out some kinks in our fulfillment process. If you could please email
me direct with your customer info, I will personally attend to your issue to
make sure it is resolved. Mike@nextowntech.com

Thanks,

Michael Andrews
Chief Operating Officer, GrabSwag.com"

Company: GrabSwag.com
Country: USA

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