Magic Jack
Consumer Report

I purchased the magic jack and paid for a 5-year subscription. I paid a total of $106.85. I used the service for about 1 month and then i stopped using it. On friday July 22nd I decided that I will like to use the majic jack again. When I connected it to my computer, I was alerted to purchase a service. I called. I searched through their webside to ook for a phone number. There were links to get to a live agent, but none of them actually got me to an agent. After doing a google search for a live agent, i finally got thier phone number. I called and a lady called "Raine" picked up. She told me that the service that i purchased was never activated and that is why i do not have the service although i already paid for it. I asked he if i could get my money back and she refused. When I asked to speak to her supervisor, she told me that I was breaking up and she hand up the phone on me. I tried calling back several times, but all I got was the automated system. Never a live person.

Company: Magic Jack
Country: USA
State: Florida
City: West Palm Beach
ZIP: 33405
Address: 5700 Georgia Avenue
Phone: 8882300060, 5615942140, 5615863380, 5615949925
Site: magicjack.com

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