The Brick
Brick Beacon Hill - General Service

Miscellaneous

14 years ago we used the brick for two purchases and were not happy at all (delivery was bad, arrived broken, hassle to fix and so on) Recently we decided to give the Brick another chance. We purchased two power reclining sofas from the Brick at Beacon Hill. Delivery was on time but unfortunately one day after delivery both had broken. The Brick (Beacon Hill) was quick to respond and quickly sent out two new sofas. We still were not completely happy with the new ones. I phoned the Brick thinking I would have a major fight on my hands. I spoke to an awesome lady (Sheri) and she was so helpful offered to replace the sofas for a new model and even agreed to a full refund. She made it quick and easy. I will shop at the Brick (Beacon Hill) again and would recommend it to anyone.


Company: The Brick
Country: USA
  <     >  

RELATED COMPLAINTS

The Brick
Dont buy brick furniture - camden sofas

The Brick
The Brick has Awful Service

The Brick
The brick... Pooooooooor delivery service! - bedroom set

The Brick
The Brick: a horrible experience - selectional tucke

The Brick
Friends Dont let Friends Buy From The Brick - Leather sofa

The Brick
Mistake made by the brick

The Brick
The brick

The Brick
Missing dresser - delivery and product quality

The Brick
Delivery date - delivery of couches

The Brick
Ick broken couch - ssectional couch