BidRack
Consumer Report

Miscellaneous

Bidrack.com is horrible. I had the exact same experience and feel so stupid to think I could win something. I signed up for the "special" 100 bids and 25 bonus. I was supposed to be charged $60 and get 25 bonus bids... They charged me $75 the first time, then 2 days later charged me $49, so I complained and they said they would credit the $49 but never did. They I won a few "bid" packets which I was again charged for on my credit card even though I had purchased the bids to begin with!!! Then more charges began to show up on my card almost every day even when I wasn't online to bid. I called and the "customer line" said there must have been a glitch in their system, and it would be credited. When nothing happened I emailed them and received a reply that there was no glitch in their system. I have since cancelled my credit card because even after a week of not using their site, the charges continued... Also filed a report with DE Better Buseiness Offices. Please Please Please don't trust this site. It is a total rip off!!! I signed up June 6 and starting on June 9 I have been trying to get them to answer my requests for refunds and getting no where with phone calls or emails. I have filed with BB in DE and cancelled my credit card today 6-15-11 because they are still charging it!


Company: BidRack
Country: USA
State: Delaware
City: Wilmington
ZIP: 19808
Address: 2711 Centerville Road, Suite 400
Phone: 8002386195
Site: bidrack.com
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