Sprint
Premium Data Add-On Charge

I accidentally got my Sprint phone wet. I called Asurion (equipment protection plan) to get a new phone. They charged my sprint account a $100 deductible which I was fine with. I went online to activate my new phone. I received a message stating that I needed to call customer service to activate my new phone. I was advised by my customer service representative that as of January. There was a premium data service charge.in order to activate my new phone, I would be required to pay a $10 monthly service charge because I was activating a smart phone. My old phone was a smart phone and I was not required to pay the additional charge. However, since I received a new phone. I was required to pay it. I was not advised at any time before activating that I would be required to pay an extra fee.

Company: Sprint
Country: USA
State: Oklahoma
City: Oklahoma City

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