Gateway Computers
Warranty Issue

I bought a Gateway computer one of those all in one computers last years in August. I got the extended warranty for it, which cost me about 160 dollars for the warranty plan for 3 years. They told me that this plan will take care of everything would happen to the computer. Now i have a dead pixel on my monitor and its really bothering me. I called them to get it fixed for me. They told me that the monitor has to have at least 4 dead pixels on it in order for them to consider fixing it. That makes no sense. One dead pixel or 10, it don't matter i paid for the plan. I think Gateway is full of it and everybody should be aware and read between the lines when they purchase any product from Gateway. They are not a honest company at all.

Company: Gateway Computers
Country: USA

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