King's Court Gowns
Poor Service Poor Quality Dresses

I was part of a bridal party that included five girls. The bride selected this dress maker because they advertised that they do custom dresses for less money. We ordered our dresses with specific instructions, we wanted the color to be chocolate brown, we wanted the back of the dress to be longer than the front, and the flower was suppose to be burnt orange. The dress came and it was more cofee than chocolate brown. The flower color got changed weeks earlier because they did not have the color, and the back of the dress was not longer. I specifically ordered a bolero jacket to match my dress and they were two different colors and I could not wear them together. I was beyond frustrated but since the pickup of my dress was the day before the wedding I decided not to stress the bride out with the problems. All five bridesmaids dresses were tearing and separating throughout the night. The quality of the dresses were not that great. On one of the dresses it actually came with a hole on it. We simply did not get what we asked for and would like a portion of our money back.

Company: King's Court Gowns
Country: USA

  <     >