Grantsmoney.com
Unauthorised charges

Before I agreed to the $1.95 charge to use there their services for 6 months, I read all the fine print, service agreement, ect. I was expecting there to be a monthy, or other charge in the fine print somewhere. However I could not find anything saying that I would be charged anything else in the future, actually it gaurenteed me if I didn't find a grant within 6 months, I would be granted an additional 6 months free. I was charged the $1.95, which i received an e-mail confirmation on. The next day this company charged me $57.61, i received nothing saying anything about this charge. This charge overdrew my checking account & fortunately I happened to log into my online account & see the pending charge. I called the customer service number for grantsmoney.com asking for a resolution. The customer rep told me a refund will be granted & the money would be credited to my account in 3-5 business days. When I asked what I suppose to do about the fact that my account is negative, they took all my money not to mention the $35 overdraft fee I would receive, I was told that she could not help me. I then asked to talk to a supervisor, she also would not let me talk to anyone else at the company. I still have not receved anything saying they charged me anything, more then $1.95. I was able to work with the bank to get things as close to resolved as possible. However this company tried to pull a scam & now I am unable to do anything other then wait to receive my $57.61, in this economy that is alot of money.

Company: Grantsmoney.com
Country: USA
State: Minnesota

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