United States Postal Service Ohio
Damaged, Lost & Unreturned Mail

Over the Christmas holiday my husband & I moved. We packed our things and mailed most of our belongings using the United States Postal Service. We were careful to insure the items but one box was sent by mistake without insurance on Dec. 13th. Not knowing what box had been mailed we carried on with our move taking full pride in our choice of mail service thinking our package would arrive safely. Our husband and I unpacked and I realized our personal information, tax return files, bank statements, college text books, and marital counseling materials were missing. I questioned myself. Had it been the box that was mailed in error? I had just hoped the box was in the house somewhere waiting to be unpacked. Terror struck in January when we received a USPS envelope with no return address with just our IRS tax returns enclosed and no contact information. Our bank statements, text books and counseling material remain missing. I was reassured by a postal representative our bank statements would be shredded if they were damaged. I'd like to see the damaged items! I am upset we spent large quantities of money in shipping through their company and they haven't given us a letter or a follow up phone call. The only lead we have is our belongings have been sent to a giant warehouse in Atlanta Georgia. I've also been told even after the attempts to claim our stuff it is property of the USPS.

Company: United States Postal Service Ohio
Country: USA

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