Walmart
Double Charging happens a lot

Miscellaneous

This happened to my wife today: she bought some items at Walmart and while leaving the store, another customer whispered to her to check her receipt because she may have been double charged — sure enough, she was charged twice for a sweater she bought. So maybe an honest mistake, right? Happens all the time.

But the weird thing is that the two charges were not together — so if it was scanned twice by accident, how did the second time appear so much further down? Being that they weren't together, it would be much harder for a casual observer to notice. And very hard for a checker to do "accidentally". When she went back and complained, they credited her card, but didn't give any apology: neither the checker, nor the manager.

Very strange. Could be a "glitch" in the system or could be a conspiracy. Who knows. I'm just saying EVERYONE should CAREFULLY CHECK EVERY RECEIPT when shopping at Walmart. And if this happens to you make a big stink about it — loudly in the store so everyone knows. When people are called out enough on these "mistakes", trust me things will change...

P.S. Do a Google search on "Walmart double charge mistakes" and you will see that this does happen a lot.


Company: Walmart
Country: USA
State: California
City: Brea
Site: walmart.com
  <     >  

RELATED COMPLAINTS

Wal-Mart
Walmart did not give me all the items i bought. - Fabric Softene

Sheila
Customer Service

Walmart
Check bill! Dual billed all the period!

Wal-Mart
Terrible service

Walmart
Consumer Report

Walmart
Gift return

Walmart
Survey

Walmart
Double Scanning

WalMart
Inc. Overcharging Customers - Computers Messed Up? Customers - check your walmart receipts carefully! all U.S. cities