Mwi*connections - Memberworks
Unauthorized charges, fraudulant company

I noticed a charge on my credit card back in November for $1.85 and called the 1-800 number my credit card company gave me to dispute this charge. I was told that I had signed up for some sort of subscription service to a magazine and this was for the shipping. I wasn't quite sure what he was talking about, but he told me that the charge would be reversed and I would no longer be billed by this company. At that point, I didn't really care because the charge was so little. Little had I known that I had to tell him to cancel my membership at that time, or else pay the membership fee of 9.95 next month. This was never stated, and was shocked to find them again on my statement.

Christmas Eve, 12/24/03 a charge for $149.95 appears on my credit card statement online. I immediately call my bank, get the 1-800 number again and call their customer service. I noticed that alot of people are seeing this charge around christmas time in the hopes of the charge going through unnoticed.

I could not get an answer from them as to what their company was exactly, but I was told that I had subscribed through an infomercial purchase. I never purchased an item from an infomercial, and demanded a refund.
I had to be transfered to a supervisor on duty, who tried to tell me that I had indeed authorized this charge. I have never heard of this company before and would remember authorizing such a big charge.

Both times in dealing with this company, they played a guessing game with me as to what I had purchased that maybe I had agreed to this membership. I found it funny that they could not tell me what I had indeed purchased that transfered me to their company. I would think they would have this information had it been a legitimate charge authorized by me. The fact that they did not, proves they stole my credit card information and ran an unauthorized charge.

I still have not received my refund and will be contacting my local BBB, FBI and FTC office after the holidays!

Company: Mwi*connections - Memberworks
Country: USA
State: Nebraska
City: Omaha
Address: 9500 W Dodge Rd, Omaha NE 68114
Phone: 8005682386

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