Grasscity.com
Disappointed complaint review

I have had nothing but bad experiences with this website...
I ordered my products and didn't receive shipping information... 3 weeks later I asked for an update and was told that they didn't have all items in stock even though the website said they did...
Then got an email saying that customs will probably sieze the package and that I couldn't have a refund if that happened and that I couldn't really ever have a refund for that matter...

It's now about 2 months after I placed my order and I haven't heard anything else, my debit card has been charged twice with no way to actually get it refunded because they don't give a damn, no tracking info on my purchase, and no letter from customs.

This has by far been by worst experience EVER shopping online and so help me god, I'll never ever shop with them again even if I do eventually receive my purchase.

Company: Grasscity.com
Country: USA

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